Elmwood College have recently hosted a visit from the newly appointed Chartered Institute of Library and Information Professionals President (CILIP’s), Margaret Forrest.
CILIP’s is the Scottish arm of CILIP, the professional body for individual librarians and information professionals in the UK. Formed in 2002 by the amalgamation of the Library Association and the Institute of Information Scientists, CILIP’s undertakes the representation of CILIP in the Scottish context and works on behalf of Scottish members to improve and support Scottish library and information services.
Margaret contacted Elmwood’s Learning Resource Manager, Christine Barclay after finding out about her team’s recent success, winning a Scotland's Colleges Annual Award for customer service. Elmwood’s entry focussed on the student inductions provided by library staff, which are tailored to meet the needs of individual classes, engaging them in the use of the library in innovative ways at the start of attendance.
Margaret said, "I was delighted to have the opportunity to visit Elmwood and meet the staff who provide an excellent service to users. I am very impressed with their enthusiasm and determination to improve their service in the face of the current credit crunch and limited budgets. Their work is an inspiration to the library community in Scotland."
Christine Barclay said, “It was an honour and a pleasure that Margaret accepted my invitation to come to Elmwood. In addition to us sharing our projects with her she also shared some of her experiences and visions with us. All in all a very useful and enjoyable afternoon.”
As a deaf librarian, Margaret has a vested interest in access issues for people with disabilities. From 2003 she has been Information Officer on the IFLA Libraries Serving Disadvantage Persons Section Standing Committee. Margaret is also a member of CILIP's Equal Opportunities and Diversity Panel.